Usually what this means is calling up and doing one of many things. You are able to grumble that solution was bad outages and such and get for that that they compensate you. It is possible to state that a contending ISP began providing solution at where you are also it costs $20 less, therefore can they match that. You can also state your friend simply got a marketing rate and youвЂ™d love to take advantage of itвЂ¦ otherwise youвЂ™ll leave to this phantom competitor. (Most likely, we understand thereвЂ™s often little if any genuine competition.)
Just What ISPs, and, more to the point, what their customer support representatives worry about is maintaining you on as a client. They are able to always raise prices or upsell you later on, but having you being a customer may be the important things.